Privacy Policy
Our Privacy Policy
We appreciate your interest in our company. Additionally, data protection holds particular importance for Defendeer’s management. Users can generally access Defendeer’s websites without providing personal data. However, if a user wants specific services, we may need to process personal data. When processing personal data lacks a legal basis, we obtain consent from the individual concerned.
Furthermore, we process personal data, such as names, addresses, email addresses, or phone numbers, in accordance with the General Data Protection Regulation and country-specific regulations of DSG-Switzerland. Through this privacy policy, we inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. In addition, this privacy policy educates individuals about their rights.
1. Definitions
- Personal Data: Information relating to an identified or identifiable natural person.
- Data Subject: An identified or identifiable natural person whose personal data is processed.
- Processing: Any operation performed on personal data.
- Restriction of Processing: Marking stored personal data to limit future processing.
- Profiling: Automated processing of personal data to evaluate certain aspects related to a natural person.
- Pseudonymization: Processing personal data so it cannot be attributed to a specific person without additional information.
- Controller: Individual or entity deciding on purposes and means of personal data processing.
- Processor: Entity processing personal data on behalf of the controller.
- Recipient: Person or entity receiving disclosed personal data.
- Consent: Freely given, specific indication of agreement to data processing.
2. Name and Address of Controller
The controller according to GDPR and other EU member state data protection laws is:
Defendeer International GmbH
Buergermatt 5
6343 Holzhaeusern, ZG Switzerland
Tel.: (+41)41 589 67 51
Email: office(at)defendeer.com
Website: defendeer.com
3. Data Protection Officer
The data protection officer for the controller is:
Charly Graf
Defendeer International GmbH
Buergermatt 5
6343 Holzhaeusern, ZG Switzerland
Tel.: (+41)41 589 67 51
Email: charly(at)defendeer.com
Website: defendeer.com
For any questions regarding data protection, individuals can contact our data protection officer directly.
4. Cookies
Defendeer’s websites use cookies stored on a computer through an internet browser. Moreover, many websites utilize cookies containing unique cookie IDs. This ID allows websites to distinguish individual browsers for personalized services.
Consequently, cookies help Defendeer offer more user-friendly services. They optimize information and offers for user benefit. Users can manage cookie settings in their internet browsers to prevent cookie placement or delete existing cookies. However, disabling cookies may limit certain website functions.
5. Collection of General Data and Information
Each time a person or automated system accesses Defendeer’s website, the server collects general data and information. This data includes browser types, operating systems, referrer websites, accessed subpages, IP addresses, and more. We use this information to deliver content correctly and ensure system functionality.
This data collection does not identify individuals but is crucial for website operations and security purposes.
6. Registration on our Website
Individuals can register on the controller’s website by providing personal data. The controller uses the collected data internally and may share it with processors for internal purposes.
Moreover, registration involves storing the IP address, date, and time for security purposes. This data helps prevent service abuse and supports potential investigations.
Additionally, registered users can update or delete their personal data at any time by contacting the controller.
7. Newsletter Subscription
Users can subscribe to Defendeer’s newsletter on the website. The company collects personal data based on input fields during registration.
Defendeer regularly informs customers about offers through newsletters. Consequently, subscribers receive confirmation emails using the double opt-in method for authorization.
We store information such as the IP address and registration date for security purposes to prevent email misuse. The collected personal data is used solely for newsletter distribution and is not shared with third parties.
Furthermore, subscribers can unsubscribe from the newsletter at any time. Additionally, they can revoke consent for storing personal data at any time.
8. Newsletter Tracking
Defendeer’s newsletters contain tracking pixels for statistical evaluation of online marketing campaigns. These pixels help analyze email campaign success by tracking opens and link clicks.
We store and evaluate personal data collected through tracking pixels to optimize newsletter distribution. This data remains private and is not shared with third parties. Subscribers can revoke their consent at any time.
9. Contact via Website
Defendeer’s website provides contact information for quick electronic communication with the company. When individuals contact us via email or contact form, we automatically store the transmitted personal data for processing.
10. Regular Data Deletion and Blocking
The controller processes and stores personal data for the necessary period to achieve the storage purpose or as regulations require. Once the purpose is fulfilled or legal storage periods expire, we routinely block or delete personal data.
11. Rights of the Data Subject
- Right to Confirmation: Every data subject has the right to obtain confirmation from the controller about whether their personal data is processed.
- Right to Information: Every affected data subject has the right to obtain information free of charge about their stored personal data.
- Right to Rectification: Every affected data subject can request the rectification of inaccurate personal data without undue delay.
- Right to Erasure: Every affected data subject can demand immediate erasure of their personal data under certain conditions.
- Right to Restriction of Processing: Every affected data subject has the right to demand restriction of processing under specific conditions.
- Right to Data Portability: Every affected data subject has the right to receive their personal data in a structured format.
- Right to Object: Every affected data subject has the right to object to processing based on their particular situation at any time.
- Automated Individual Decision-Making: Every affected data subject has the right not to be subject to automated decisions that significantly affect them.
- Right to Revoke Consent: Every affected data subject has the right to withdraw consent for processing at any time.
12. Data Protection Provisions for Use of Pipedrive
We use Pipedrive as our CRM tool for processing contact details. When contacting us via a contact form or email, user details are processed for handling inquiries according to Art. 6(1)(b) GDPR.
To handle your inquiries efficiently, we integrate our contact form with Pipedrive’s CRM tool. Thus, data transmitted when filling out the form is sent to Pipedrive’s servers.
You can access Pipedrive’s privacy policy here: Pipedrive Privacy Policy.
13. Privacy Policy Regarding the Use of Mailchimp
The newsletters are sent using Mailchimp, a newsletter distribution platform by Rocket Science Group, LLC. You can view Mailchimp’s privacy provisions here: Mailchimp Privacy Policy.
This service provider is used based on our legitimate interests according to Art. 6(1)(f) GDPR.
14. Privacy Policy Regarding the Use of Facebook
The data controller has integrated components from Facebook on this website. Furthermore, Facebook allows users to connect and communicate online.
If a user is logged into Facebook while visiting our website, Facebook recognizes which specific subpage was visited.
If such transmission of information is not desired, users can prevent it by logging out of Facebook before visiting our website.
You can read more in the Facebook Data Policy: Facebook Data Policy.
15. Privacy Policy Regarding the Use of Google Analytics (with Anonymization Function)
The data controller has integrated Google Analytics on this website for visitor behavior analysis. This service helps optimize websites and analyze online advertising effectiveness.
The controller uses “_gat._anonymizeIp” for web analytics via Google Analytics, which shortens IP addresses for privacy protection.
16. Privacy Policy Regarding the Use of Google AdWords
The controller has integrated Google AdWords on this website for displaying ads in search results and across the web. Google AdWords helps promote our website by displaying relevant ads based on keywords.
17. Privacy Policy Regarding the Use of Instagram
The controller has integrated components from Instagram on this website, allowing users to share photos and videos online.
18. Data Protection Provisions Regarding LinkedIn Usage
The controller has integrated components from LinkedIn on this website, allowing users to connect with business contacts online.
19. Legal Basis for Processing
The legal basis for processing operations includes consent, contract performance, legal obligations, and legitimate interests pursued by our company.
20. Duration for Storing Personal Data
The duration of storage is based on legal retention periods; after expiration, we routinely delete unnecessary data.
21. Provision of Personal Data Requirements
The provision of personal data may be required by law or contractual provisions; failure to provide may affect contract conclusion.
22. Existence of Automated Decision-Making
As a responsible company, we refrain from automated decision-making or profiling.
Version 2.0 / August 2021 This privacy policy was created using DGD’s privacy policy generator in cooperation with Christian Solmecke.